Privacy Policy for KeepMore.net

At KeepMore.net, we prioritize your privacy and are firmly committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you interact with our website, services, and communications. Our practices are designed to comply with data protection regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

1. Introduction

We are committed to maintaining the highest standards of personal data privacy and protection. Your trust is important to us, and we strive to manage your personal data responsibly and transparently. This Privacy Policy describes the type of data we collect, the purposes for which we process it, your rights, and how you can exercise those rights.

2. Scope of This Policy and Data Controller Details

This Privacy Policy applies to the personal data we collect when you visit or interact with our website (keepmore.net), use our services, or communicate with us. KeepMore.net is the data controller for the purposes of data processing and is responsible for your personal data under applicable data protection laws.

For inquiries related to data privacy and protection, you may contact us at [email protected].

3. Categories of Personal Data We Process

We may collect and process the following categories of personal data:

a. Usage Data: Includes information about how you use our website and services such as your IP address, browser type, access times, pages viewed, referring URLs, and interactions with our platform.

b. Account Data: Includes your name, email address, postal address, phone number, account login credentials, and other identifying information you provide during account setup and updates.

c. Profile Data: Includes user preferences, past purchases, user behavior on the site, and responses you provide to surveys or optional offerings that help personalize your KeepMore.net experience.

d. Communication Data: Includes content of any messages you send to us, such as support messages, feedback, or contact forms, as well as correspondence history and interactions with customer service.

e. Technical Data: Includes information about the device you use to access our services, including hardware model, operating system, unique device identifiers, browser settings, device language, and system configuration.

f. Transaction Data: Includes details regarding purchases, payment methods, invoices, shipping and delivery status, and customer support around orders.

g. Preference Data: Includes your marketing and communication preferences, opt-in and opt-out records, interests in certain products or service categories, and preferred communication channels.

4. Legal Bases for Processing Personal Data

We rely on the following lawful bases under GDPR and similar principles under CCPA for processing your personal data:

– Contractual necessity: To process your data to enter into or perform a contract with you.
– Legal obligation: Where processing is necessary for compliance with a legal obligation.
– Legitimate interests: To pursue our legitimate business interests (such as improving our services, preventing fraud, or ensuring security) unless your interests override ours.
– Consent: Where you have given clear consent for specific processing activities, such as marketing communications or use of non-essential cookies.

5. Your Rights

As a data subject, you have the following rights under applicable privacy laws:

– Right to Access: You can request a copy of your personal data we hold.
– Right to Rectification: You can request correction of inaccurate or incomplete data.
– Right to Erasure: You may request deletion of your personal data under certain circumstances.
– Right to Restriction: You may request that we restrict processing of your data.
– Right to Data Portability: You may request to receive your data in a structured, commonly used, and machine-readable format and to transmit it to another controller.

To exercise any of these rights, please contact us at [email protected].

6. Security Measures

We implement appropriate technical and organizational measures to ensure the security and confidentiality of your data, including:

– End-to-end encryption and secure data transmission
– Restricted access with role-based permissions
– Regular security audits and backup procedures
– Employee training on data protection principles
– Routine monitoring and anomaly detection

7. International Data Transfers

Personal data collected by KeepMore.net may be transferred to and processed in countries outside of your jurisdiction. Where such transfers occur, we ensure they are lawful and subject to robust safeguards in line with GDPR and other regional data protection obligations. Standard contractual clauses, adequacy decisions, or other lawful mechanisms are applied as appropriate.

8. Data Retention

We retain your personal data only as long as necessary for the purposes for which it was collected, including:

– Usage Data: up to 12 months from collection
– Account Data: for as long as your account is active, and for 6 years thereafter for legal purposes
– Profile and Preference Data: reviewed periodically and retained no longer than 3 years
– Transaction Data: held for up to 7 years for accounting, tax, and compliance obligations
– Communication Data: retained for up to 2 years after your last interaction

Upon expiration of retention periods, data is securely deleted or anonymized.

9. Cookie Policy

KeepMore.net uses cookies and related technologies to enhance user experience and collect data for analytical purposes. Categories of cookies we use include:

– Essential Cookies: Required for proper functioning of the website (e.g., navigation, session management)
– Functional Cookies: Support personalization settings like language and location preferences
– Analytics Cookies: Help us understand how visitors use the site, to improve performance
– Performance Cookies: Enable analysis of website speed, responsiveness, and errors

All cookies used are subject to regular review and compliance with privacy regulations.

10. Cookie Management and Legal Compliance

In compliance with GDPR and CCPA, we provide users with clear options to manage their cookie preferences, including the right to:

– Accept or reject non-essential cookies upon first visit
– Modify cookie settings through our website interface at any time
– Access information about all cookies used

Your preferences will be stored and respected across sessions unless cleared or reset.

11. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal data from children under 13. If we become aware that such data has been collected inadvertently, we will take appropriate steps to delete it. Parents or guardians with concerns may contact us at [email protected].

12. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in legal requirements, technologies, or our practices. We encourage you to review this page regularly. Where material changes occur, we will provide appropriate notice on keepmore.net and, where applicable, seek your consent.

13. Contact Us

For any questions, concerns, or requests related to this Privacy Policy or your personal data, you may contact our privacy team at:

Email: [email protected]

Compliance Statement

KeepMore.net is committed to full compliance with applicable data protection laws, including GDPR and CCPA. We welcome your questions and feedback. If you believe your privacy has been mishandled, please reach out to us directly at [email protected].